Returns and Refunds Policy

Our return policy is valid for 14 days. If more than 14 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange for another item.

To be eligible for a return, your item must be unused and in the same condition in which you received it, with the original packaging perfectly intact.

To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition, damaged or returned more than 14 days after delivery will not be refunded.

Only regular priced items can be refunded, unfortunately sale items cannot be refunded.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the acceptance or rejection of your refund request and, if successful, we will agree on the terms of your refund.

Return shipping:

To return the product, you must send it to: Viale del re 33 di Raffaella Loschiavo, via del re 33 frazione di Catona, 89135 Reggio Calabria;

Buyer is responsible for returning the item to us. Original shipping charges are non-refundable.

In case of loss or non-delivery of the returned item by the courier, we will not proceed with the refund.